This is an 24 hour outpatient service. Individuals may remain in the CSU for several hours if necessary to provide stabilization of psychiatric issues. There is also a Crisis hotline for individuals seeking immediate attention and a warm-line for problem resolution, or referral. This service is provided 24 hours a day, 7 days a week for individuals who are in immediate need of mental health services due to a mental illness. An immediate examination is provided to determine if psychiatric hospitalization or other care is required.
Statewide, 24-Hour, Toll Free Ph: (888) 334-0163
TDD Toll Free Ph: (866) 293-1818
Prior authorization of services for Medi-Cal beneficiaries experiencing an urgent condition is not required. Mental health evaluations at Mercy Hospital Emergency Department are also available 24 hours a day, 7 days a week.