Crisis Intervention – 24 hour Outpatient Services

Crisis Stabilization Unit - CSU

This is an 24 hour outpatient service. Individuals may remain in the CSU for several hours if necessary to provide stabilization of psychiatric issues. There is also a Crisis hotline for individuals seeking immediate attention and a warm-line for problem resolution, or referral. This service is provided 24 hours a day, 7 days a week for individuals who are in immediate need of mental health services due to a mental illness. An immediate examination is provided to determine if psychiatric hospitalization or other care is required.


Please call:

Main Phone (Local)(209) 381-6819
Statewide, 24-Hour, Toll Free Phone(888) 334-0163
TDD Toll Free Phone(866) 293-1818

Prior authorization of services for Medi-Cal beneficiaries experiencing an urgent condition is not required. Mental health evaluations at Mercy Hospital Emergency Department are also available 24 hours a day, 7 days a week.

Marie Green Center

Inpatient services are also available at the Marie Green Center.

County Mental Health Triage Services

The Mobile Triage Team

The Mobile Triage Team (MTT) provides crisis intervention services and mental health evaluations to individuals in the community experiencing a psychiatric emergency. They respond to local emergency rooms within the cities of Los Banos and Merced, providing crisis intervention services to individuals who are referred by Los Banos Memorial and Mercy Medical Center. MTT staff determine level of crisis and need for services, aiming for lowest level of care possible. This sometimes includes utilizing psychiatric hospitalization, but can also include referring and linking individuals to appropriate services within our Merced County Behavioral Health and Recovery Services system and/or other community resources. Our team includes Licensed Mental Health Workers and Mental Health Clinicians, who are both trained in crisis intervention and evaluation of individuals who may not be able to maintain their own safety or the safety of others. Additionally, they are also able to assess for those that are unable to care for themselves due to a mental illness.


Central Intake (WALK IN)(YOUTH)
480 East 13th Street
Merced, CA  95341

300 East 15th Street
Merced, CA  95341
Crisis Stabilization 24 Hour Emergency Services300 East 15th Street
Merced, CA   95341
(209) 381-6800
(209) 293-1818   (TT/TTY)
1-888-334-0163   (Toll Free)
Los Banos Memorial Hospital520 West I Street
Los Banos, CA   93635

Mercy Medical Center333 Mercy Avenue
Merced, CA   95340