Child Support Services

The Merced County Department of Child Support Services has resumed full services to the public effective Tuesday, June 6, 2021. Our business hours are Monday, Tuesday, Thursday, Friday 8am-5pm and Wednesday 9am-5pm. Our office will continue to provide services by telephone, email, text messaging, and/or video conferencing.

  • Customers may drop off paperwork in the department’s drop box located outside our lobby entrance doors.
  • Customers can contact us by phone and speak to a representative by calling the toll-free telephone number: (866) 901-3212.  Live operators are available Monday through Friday, from 8:00 am to 5:00 pm.
  • Customers can also contact the office by general email at [email protected].
  • Customers can also access their own case through self-service online tool Customer Connect and can directly email their caseworker.

Services available at your local child support agency: 

  • Locating a parent 
  • Establishing paternity 
  • Establishing, modifying and enforcing a court order for child support 
  • Establishing, modifying and enforcing an order for health insurance coverage

Our enrollment process just got easier. Enroll for Services today!

Nuestro proceso de solicitud es más sencillo. ¡Registrese para los servicios hoy!

Individuals currently receiving CalWORKS are automatically referred to their local child support agency for services. If you are a CalWORKS beneficiary and have questions about your case, please contact your local child support agency.

Make A Payment
Realizar Un Pago

Enroll for services today!

¡Registrese para los servicios hoy!