What should I expect after filing a grievance?
Merced County Behavioral Health and Recovery Services will investigate your grievance in hopes to resolve your dissatisfaction. Merced County Behavioral Health and Recovery Services has to respond to you in writing. You will receive two letters. The first letter will be a notice that we have received your grievance. Behavioral Health and Recovery Services requires that this letter be sent to you within one working day of receipt. The second letter will be sent to you with the results of the investigation. The investigation of your Grievance will be responded to within 60 days of receipt.

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1. What should I expect after filing a grievance?